Refund Policy

Last Updated: June 23, 2025

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Thank you for considering the AstraEdge indicator from www.ganeshgujarathi.com.
Please read this Refund Policy carefully before completing your purchase.

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1. Digital Product Nature

AstraEdge is a digital TradingView indicator.
Once access is activated on your TradingView account, the product is considered delivered and consumed, as TradingView does not allow revoking or “returning” access.

Because of this technical limitation, all purchases become final once access is granted.

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2. No Refunds After Access Activation

Once your payment is completed and AstraEdge is successfully added to your TradingView account:

✅ The delivery is permanent
❌ Access cannot be undone or revoked
❌ Refunds cannot be provided

This applies to:

• One-month access

• Three-month access

• Six-month access

• One-year access

• Any future access packages

This ensures fairness and protects the product’s integrity from misuse.

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3. Before Purchase

If you have questions prior to purchasing:

• You can contact us at support@ganeshgujarathi.com

• We are happy to help you understand the product before you buy

• You may ask about features, compatibility, or usage

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4. Failed Payment or Duplicate Payment

Refunds can be issued in the following cases:

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4.1 Payment failure

If __________ deducted your payment but your order did not complete, we will verify and refund.

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4.2 Duplicate payment

If you were charged twice by mistake, the duplicate amount will be refunded after verification.

For such issues, contact:
📧 support@ganeshgujarathi.com

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5. Incorrect TradingView Username

If you entered the wrong TradingView username:

• Access may fail to activate

• You must contact us with the correct username

• We will fix it for you at no extra cost

• Refunds still cannot be issued once access is activated

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6. Technical Issues

AstraEdge requires:

• A TradingView account (free or paid)

• Stable internet

• Basic charting knowledge

If you experience issues using the indicator:

• We will assist you with setup

• Provide guidance + troubleshooting

• Offer documentation or video support

However, refunds will not be provided for technical difficulties beyond our control.

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7. Fraud & Abuse Prevention

To prevent misuse and unauthorized distribution of the indicator:

• All sales are final after activation

• No “trials” or temporary access

• No switching of TradingView accounts after activation

This policy keeps the platform fair for genuine users.

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8. Contact for Support

If you need any clarification, setup help, or support:

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📧 support@ganeshgujarathi.com

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We are committed to helping you get the best experience with AstraEdge.